Posted: 9th January 2023

Award Winners - Best estate agent in Somerset 2020

Customer service is our number one priority at House Fox, so we are especially pleased to win these awards. The ESTAS Awards, sponsored by Zoopla, are a celebration of all the hard work property firms put in over the year to keep their clients happy by delivering outstanding customer service. Winning means so much as the results are based purely on customer reviews from clients that have experienced a full service from their agent. ESTAS reviews can only be completed at the end of the transaction and a strict verification process ensures reviews are genuine. This year’s results have been calculated following the evaluation of 47,000 client reviews.
The ESTAS encapsulates what your typical agent is trying to do, which is to provide an honest, transparent service for their clients, and are based on real feedback, from real clients experiencing real service from agents.

Thrilled with Best Estate Agent title

Neil Urch, Managing Director said, “We are absolutely thrilled and delighted to have won two awards at this year’s ESTAS. To be awarded Gold as Best Agent in Somerset, and silver for Best Agent in the South West is a fantastic achievement for us. It means so much to us as we know that our customers have rated how well we performed our jobs, and how happy they were with the level of service.

Customer Care Award Winners - Buying & Selling

“We take customer service very seriously at House Fox because clients have a choice. There are any number of Estate Agents in Somerset and we work hard to maintain our reputation as a leading estate agent. We have always been very proud of the personal service we provide to our clients and winning these awards is a great endorsement of the team’s efforts in only our second year of trading.”

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MORE reasons to choose HouseFox as your Estate Agents

Being voted the best estate agents in the country at the National Property Awards 2023/24. But for us, the incredible feedback we receive from our customers is an even greater accolade. You can take a look at what some of our customers have to say about the hard-working team at HouseFox by checking out reviews on Google, TrustPilot or the ESTAS website.

Expert Property Agents

If I could give 10 stars I would so definitely, a five star from me. House fox were absolutely amazing with selling my home.

Down to the first meet, taking the photos, creating the advert, viewings and everything that happens during the selling point to completion. Niki has been exceptionally fantastic and kept me up to date regularly with everything that was happening with my sale and the sale the other end. If I need to sale again in the future I will definitely be using housefox, they are a professional company and go above and beyond to help you, cannot recommend them enough. Thank you all so much for all your help from start to finish

5 Stars Google Review - Rebecca - January 2024

The professional photography, the walk-through tours. It really did convince me that they would achieve a top price on my house.

I contacted House fox estate agents to value my property, Neil came along and was very professional, and really explained all the benefits of using House fox such as the professional photography, the walk-through tours, It really did convince me that they would achieve a top price on my house with their.

5 Stars Google Review 2024 - Matthew Blackman

I would like to give a glowing review to Housefox estate agents, who recently sold my house in Somerset.

From start to finish, they provided an exceptional service that made my experience a pleasant one.

If you’re looking to sell your property in Somerset, I highly recommend searching out Housefox estate agents. Their professionalism, courtesy, and diligence made the process a lot easier, and I can’t thank them enough for helping me get the best price for my house.

5 Stars Review.

They were the best value for money and provided excellent customer service.

House fox estate agents were brilliant throughout the process of selling our house. They were the best value for money and provided excellent customer service. Neil was always on hand when needed and was very quick to sort any issues and respond. I have also been on viewings with Neil and he we thought he was very genuine and didn't pile on the pressure like some other agents. Would recommend without hesitation.

5 Stars Review - Kim Scoones

Google Reviews TrustPilot Reviews

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Award Winners - Best estate agent in Somerset 2020